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Topic: Why do people wait so long to mark Rec'd?

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Subject: Why do people wait so long to mark Rec'd?
Date Posted: 8/4/2009 8:28 AM ET
Member Since: 8/27/2007
Posts: 3,326
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I almost always use DC from PBS, so I get quick credit when a package is scanned.  However, when a book is listed on my "books I've mailed" tab for a long time, I do check the details to see if it's gotten hung up, or sent criss-crossing across the country.  Usually what I find is that the package was delivered in a reasonable time (2 to 6 days, most of the time) but the receiver hasn't marked it received yet.

Now, before y'all jump all over me -- I'm not talking about a day or two, or even 4 or 5 days! Even people who live in apartments or other places with locked up mailboxes don't usually need more than a few business days to pick up a package.  I'm talking about people who wait 10, 12 or even 15 days or longer to mark a package mailed.  I don't usually send a PM, because after all, I got my credit.  But recently I did send a pm to someone who hadn't marked a book received more than 2 weeks after it was shown to be delivered. I didn't get a reply, but it was marked received about an hour later.   I guess it's mainly a rhetorical question, I'm just curious why it would take so long!

... for the record - I do know that biz trips or vacations can account for *some* delays! I've sent PMs to people before saying that I expected to be out of town about when the book could be expected to arrive, and I've gotten one or two PMs similar to that from other people....

Date Posted: 8/4/2009 8:30 AM ET
Member Since: 6/29/2007
Posts: 17,089
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;-)

Laziness would be my guess.  If you exclude vacations, business trips and real life hiccups.

Date Posted: 8/4/2009 8:30 AM ET
Member Since: 8/24/2005
Posts: 504
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I don't know why, but it is maddening, isn't it?

Date Posted: 8/4/2009 9:22 AM ET
Member Since: 8/10/2005
Posts: 4,599
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I have to say that this is a pretty uncommon problem for me. I use the printable postage on all my books and 9 times out of 10, the book is marked received within a day or two of when it's scanned as delivered. Sometimes even BEFORE it's scanned delivered!

Very occasionally there will be one that is not marked received a week or more after it's scanned delivered, but I don't worry about it or PM or anything because I've been on the *other* end of that--books sent to me that are scanned as delivered but that took anywhere from 2 days to a week or more before they were actually put in my mailbox.

It's probably a combination of things--we are simply dealing with human beans after all, not robots who do everything methodically and correctly all the time. :)

Cheryl

Date Posted: 8/4/2009 11:23 AM ET
Member Since: 5/14/2009
Posts: 6,852
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some members don't have a computer and if they don't use one where they work - it is the library - so if they only get there once a week...

I am not a patient person but I am learning with PBS.  I am starting not to look at the DC information unless it is close to the book going lost.

Kisha -
Date Posted: 8/5/2009 11:54 AM ET
Member Since: 3/4/2008
Posts: 767
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I am a very forgetful person, so my normal favorite routine is to get my mail then sit down next to the computer, open my books, inspect them then mark received, however the ones I get that need assistance getting it opened I have to do in kitchen or dining room (where I am able to keep the sharp items out of toddler reach) then sometimes life happens and I get distracted, or just straight up forget. Mostly when that happens, I remember later that night, but there have been times where I didn't remember until I got a reminder email from PBS, or when I went to move a stack of recently received stack of books from the mile high stack on the curio cabinet to their little home in my closet. How often that happens, depends on how high the stack gets LOL

Date Posted: 8/5/2009 12:30 PM ET
Member Since: 2/19/2009
Posts: 692
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Another good habit to get into, for us forgetful folks, is to check all the tabs under your account when you first log in. This will remind you that you need to "accept books", "mail books", or "mark books received". 



Last Edited on: 8/5/09 12:31 PM ET - Total times edited: 1
Date Posted: 8/5/2009 12:46 PM ET
Member Since: 3/27/2006
Posts: 35
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I don't get packages, even books, delivered to my home - I have to go to the post office to pick them up (I do get regular mail at the end of our road, but not even book-sized packages).  So I wait until a day when I'm going to town anyway and then I pick up whatever is there.  I pick up packages at least once a week, unless we are on vacation.  I'm not sure when they scan them for DC, though - when they give you the notice that it's at the PO, or when you actually pick it up?  But anyway, I've wondered before if people were getting DC on packages before I picked them up and wondering why it took so long for me to mark received.  That's why.