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William H. Welch and the Rise of Modern Medicine (The Library of American Biography)
William H Welch and the Rise of Modern Medicine - The Library of American Biography
Author: Donald Fleming
"Managing Quality Service In Hospitality: How Organization Achieve Excellence In The Guest Experience, International Edition" teaches the concept and principles of treating customers as guests and creating a 'Wow' experience for them. Many other texts in this subject area skip over guest-focused service strategy in hospitality or service organiz...  more »
ISBN-13: 9780316285858
ISBN-10: 0316285854
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Publisher: Little Brown & Company
Book Type: Paperback
Members Wishing: 1
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