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Topic: Wish list hold disappears during buyer's remorse hour?

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Subject: Wish list hold disappears during buyer's remorse hour?
Date Posted: 7/18/2010 12:02 PM ET
Member Since: 5/25/2010
Posts: 262
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Okay, I'm still relatively this, so please clear up my misunderstanding if necessary.

I just posted a WL book. The exclamation point appeared on my bookshelf, and I assume (I didn't check) that a "wish list hold" entry appeared on my account page (or whatever, precisely, that is called there).

An hour or two later, I checked my account page, and found no mention of that book. Checking my bookshelf page (and hovering over the exclamation point), I now see that the book is in its one-hour buyer's remorse period.

I understand the purpose of buyer's remorse. What I don't understand is why my WL book (with 26 wishers) should disappear from my account page during the buyer's remorse period. Shouldn't it remain listed there during that time, perhaps with a special note?

Date Posted: 7/18/2010 12:09 PM ET
Member Since: 6/29/2007
Posts: 17,366
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Elizabeth - The book will only appear on your My Account Page immediately if the requester does not have the book on Auto-Request.

If it is an auto-request, the book will appear on your My Account Page after the 1 hour buyers remorse period ends.  That gives them 1 hour to cancel the transaction before you see it. 

Also, ALL transactions work this way except the non-auto-request wish list transactions.

Edited for clarity.

Last Edited on: 7/18/10 12:12 PM ET - Total times edited: 1
Laura M. (LMM) - ,
Date Posted: 7/18/2010 12:10 PM ET
Member Since: 12/12/2005
Posts: 524
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While it is in the 1 hour limbo it is not a transaction yet, so it is on your shelf (on hold) but not listed on your Account page. So it doesn't disappear from your account page, it just doesn't show up there until the limbo is over. It may have been declined by the first person, so was on the second 1 hour limbo period with someone else. Check your transaction archive if you want to know.

Date Posted: 7/18/2010 12:24 PM ET
Member Since: 5/25/2010
Posts: 262
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I am still uncertain.

I just posted another WL book. It immediately appeared on my account page under "Wish List Holds." It says, "Waiting 48 hours for the other member to confirm that they have credit(s) for this book." I assume that means it's not on auto-request - otherwise they wouldn't need the 48-hour hold. Am I mistaken here?

I understand that it isn't a transaction until the buyer's remorse period elapses. But every WL book that I've ever posted (possibly excepting this one, since I didn't check it) has appeared in the "Wish List Hold" section on my account page as soon as I posted it. Either that means that auto-request books still need the 48-hour waiting period (but then, what is the point of the auto-request?), or else non-auto-requested books show up immediately (though as a hold, not as a transaction). If they show up immediately, as I think they do, then I think they shouldn't disappear from that page during the buyer's remorse period.


(Edited for punctuation that came out differently than intended)

Last Edited on: 7/18/10 12:25 PM ET - Total times edited: 1
Date Posted: 7/18/2010 12:37 PM ET
Member Since: 8/16/2007
Posts: 15,210
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If the Wish List book is on Auto-Request - YES, it will not appear on the WL Hold tab at all. It remains on your shelf with the grey (!) for the 1hr buyer's remorse and then goes directly to a request.

If the Wish List book is on Auto-Request-NO, there will be no buyer's remorse hour and will go immediately to the WL Hold tab. There really isn't a need for the buyer's remorse hour since they have 48 hours of hold time to decide if there really want it.

The only time a AR-YES book will go the Hold tab is if the requester doesn't have any credits, then it is treated as if it was an AR-book.

Last Edited on: 7/18/10 12:39 PM ET - Total times edited: 1
Date Posted: 7/18/2010 12:37 PM ET
Member Since: 5/13/2010
Posts: 564
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The person that was #1 on the WL could have been on when you posted the book and accepted it right away. Therefor it would leave it in limbo with the 1 hour buyers remorse.  (Unless I'm totally understand wrong)

Date Posted: 7/18/2010 12:53 PM ET
Member Since: 5/25/2010
Posts: 262
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Oh, now I understand. I didn't read the responses carefully enough. (Sorry, Mary.) I see that it doesn't appear immediately IF it's an auto-request. That's counterintiutive, I must say. :)  It seems so logical that an auto-request should appear on my page more quickly than an non-auto-request that I couldn't even comprehend that wasn't true when it was typed out clearly for me.... Sorry!

Last Edited on: 7/18/10 12:55 PM ET - Total times edited: 1
Date Posted: 7/18/2010 1:39 PM ET
Member Since: 8/23/2007
Posts: 26,510
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All book requests get a 1hr buyer's remorse which is why it doesn't appear on your active transactions page. If it did then you could print during that 1 hr thereby voiding the 1 hr given for the requestor to change their mind.  Once the address is accessed the requestor cannot cancel and so it would defeat the purpose of the 1hr buyer's remorse.  Although I often wonder how useful this is with autoreqeusted WL books.  I'm on here several times a day and I never notice an autorequest WL book until after that 1hr period and quite often I don't notice untilt he book is already in the enroute to me tab.