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Topic: Wishlist books lost in the mail.

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Subject: Wishlist books lost in the mail.
Date Posted: 3/16/2011 10:21 PM ET
Member Since: 1/2/2011
Posts: 212
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A sad day here, I just had a package of five books, all wishlist books, coming to me go lost in the mail.

I've had two other books coming to me go lost. One showed up after two months, but the postmark showed it had only been mailed the week before. For the second book, the sender never tried to contact me after it went lost. It only went lost a week ago so I'm still hoping it might show up.

But this batch, the sender PM'ed me as soon as they went lost to be sure I hadn't received them. I think this package is truly "lost in the mail." I was really excited about these books too, couldn't wait to get home and check the mail for them everyday.

I've offered to send my address to the sender so they can file a claim with the post office, is there anything else I can do?

Date Posted: 3/17/2011 12:55 AM ET
Member Since: 2/5/2007
Posts: 30,800
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Not much, but wait.  You could get those books tomorrow or next week or next month. 

Date Posted: 3/17/2011 1:23 AM ET
Member Since: 12/28/2006
Posts: 14,177
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Unfortunately not much Stephanie. 

But . . . if the books went back on your wishlist, you may want to place them on individual hold.  PBS guidelines recommend waiting 2 weeks before ordering the book(s) again JIC USPS delivers late.  If you wait the two weeks (and the books show up later) and receive two copies of the books, you are not obligated to give credit (log in) the earlier/lost book(s).  If you do not wait the two weeks and receive two/duplicate copies, you are responsible to give credits for both copies.  If this isn't clear, check the Help Documents.

Date Posted: 3/17/2011 12:46 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Are they possibly coming from a distant location (Alaska, Hawaii, Puerto Rico, etc.) that normally takes longer than usual to deliver?  Hopefully that's the case and your books are still en route.

Date Posted: 3/17/2011 7:55 PM ET
Member Since: 1/2/2011
Posts: 212
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Elizabeth - the books are coming from California. No DC, so they could be stuck in the Bell processing plant, but all of my other books from California have been getting here in 4-9 days or so.

I haven't given up hope yet, they may just be slow! Of course I'll mark them if they show up, even late.

I just wanted to know if there was anything I should do on my end with the PO. But the sender is the only one who can file a claim, right?

Date Posted: 3/17/2011 9:45 PM ET
Member Since: 2/5/2007
Posts: 30,800
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You are right about the sender filing the claim.

You could go into your local post office and explain the problem and ask them to keep an eye out for them.  Who knows, maybe they are stuck in a corner there somewhere.  Can't hurt to ask.

Date Posted: 3/20/2011 10:02 AM ET
Member Since: 4/28/2009
Posts: 9,721
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I've had books coming to me and going to CA take a long time (right up to lost date)  for past 3 months.  Right now I have 2 I sent there listed as "lost", but can't reach requestor by PM so I'm hoping they're just on vacation or something.