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Topic: wishlist problem

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Subject: wishlist problem
Date Posted: 1/4/2017 9:05 PM ET
Member Since: 10/30/2013
Posts: 9
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I noticed something on my wishlist today and I have a question.  I put Black Butler volumes 10, 11, 12, and 13 on my wishlist in 2013.  Last week I was # 4 on vol 10, # 6 on vol 11, # 4 on vol 12 and # 3 on vol 13.  Today I'm # 5 on vol 10, # 7 on vol 11, # 5 on vol 12 and # 4 on vol 13.  So how did another person get ahead of me on the wishist for these books?  These are the one's I've found so far.  There may be more.  I have sent feedback to PBS, but I'm wondering if anyone else has had this happen to them?  

Edit:  I found more where I've moved back another spot on the wishlist.  Black Butler vol 3, was #3 now #4. Black Butler vol 6, was #2 now #3. Black Bulter vol 8, was #2 now #3. Black Butler vol 9, was # 4 now #5.  Hetalia vol 3, was #7 now #8.



Last Edited on: 1/4/17 10:30 PM ET - Total times edited: 2
Cathy A. (Cathy) - ,
Date Posted: 1/4/2017 10:26 PM ET
Member Since: 12/27/2005
Posts: 4,124
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Here is the help doc that describes this situation:

Why did I move *backward* on my Wish List?

This happens when another member who was "ahead of you" in line previously  and was taken out of line gets back into line. 

This can happen if a member (or members) ahead of you in the Wish List line:

  • Put her account on Vacation Hold (and this book was not set to auto-request).  This will temporarily move you up in line for the book, since Vacation wishes not on auto-request are hidden by the Vacation Hold.  When the Vacation Hold ends, the member goes back in line ahead of you.  This is a very common scenario. 
  • Got offered the book but used the Not Now button - this puts the book back on the Wish List in its previous position, on Hold.  If (a variable time later) the member removes the Hold from the Wish, that member will be ahead of you in line.
  • Put this Wish on individual Hold on the Wish List, and then later unHeld it.
  • Got an offer of the book, but the sender canceled it (did not mail it).
  • Got an offer of the book, and the sender mailed it, but the book never arrived and it was declared lost in the Mail
  • Received a "problem" copy of the book - damaged or wrong, etc.  This will put the member back on the Wish List in his or her previous position.

Please be assured that we would NEVER put another member ahead on the Wish List without good cause--in order to go ahead of others on the Wish List, a member MUST have Wish Listed that item earlier (on an earlier date) than they did.

 

I would say that since you moved one spot on several books that are in the same series, it's almost certainly the case that another member who is wishing for the these books was on vacation hold over the holidays and is now back.

Date Posted: 1/9/2017 8:01 AM ET
Member Since: 8/21/2008
Posts: 727
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I have been checking a book on my wishlist since November 21, 2016 when I became number 1 on the list.

When I checked today, this is what I saw      Your position: 1 of 93 - Wishes granted last week: 1 - Estimate: N/A

 
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This item is on Auto Request.

 

I have not had list on vacation, I did not have book on hold, I did not select "not now".   Very disappointed and discouraged.

 

 

Date Posted: 1/9/2017 8:46 AM ET
Member Since: 1/3/2010
Posts: 15,307
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Katie, perhaps the wish that was granted last week was because someone posted the book directly to another's WL thereby skipping FIFO.

Date Posted: 1/9/2017 2:41 PM ET
Member Since: 6/2/2014
Posts: 8,210
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Marya is right, happens to me alot!

Date Posted: 1/11/2017 1:08 PM ET
Member Since: 8/21/2008
Posts: 727
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That makes sense - thanks.  I'm just anxious to get the book and was so disappointed.