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Topic: Woo Hoo! eHarliquin customer support ROCKS!

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spuds1 avatar
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Subject: Woo Hoo! eHarliquin customer support ROCKS!
Date Posted: 8/27/2008 11:02 PM ET
Member Since: 6/24/2008
Posts: 5,216
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They sent me a shipment of books twice!  I called and they credited me for the 1 shipment, but let me keep the books!  Seven Harlequin Blaze books and an Intrigue.  Posted them all. 

I still can't believe they let me keep them.

Ada

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Date Posted: 8/27/2008 11:07 PM ET
Member Since: 12/7/2005
Posts: 1,019
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I agree.  I have rarely had problems with shipments from eHarlequin.  The few times I did their response was quick and courteous.  They don't ask a lot of questions, they just fix it.  and they always wanted me to keep any extra books.

Congrats on your book bonanza!!