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Topic: Write a Review function not working?

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Subject: Write a Review function not working?
Date Posted: 10/31/2007 9:36 AM ET
Member Since: 11/11/2005
Posts: 5,238
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Is anyone else having problems with this function?  I click on the "Write a Review" button within my Books Read list and get nothing.   I know that at least some people aren't having a problem, because book reviews are being posted.   But I've tried from several different PC's and still can't get this button to work, so I thought I would ask.

Date Posted: 10/31/2007 12:52 PM ET
Member Since: 4/21/2005
Posts: 6,182
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What browser are you using on PBS? This could be part of the problem.

I just tried in IE 6.0 and I get an error on page when I click on Write Review.  It works perfectly fine with using Firefox.

It definately could be a browser issue. And do the ever famous clear cookies, temporary files etc.

Diane

Date Posted: 11/1/2007 6:55 AM ET
Member Since: 8/10/2005
Posts: 4,593
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I'm using IE and got the same "error on page" both when clicking on "write review" from my bookshelf view or from clicking on the book title and selecting 'write review' from the drop down arrow. Which is weird, because I just wrote a couple last week and had NO problems at all! So whatever the "browser issue" is, it's something new.

Cheryl

Date Posted: 11/1/2007 10:17 AM ET
Member Since: 11/11/2005
Posts: 5,238
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Well, I checked and I have IE6 at work and IE7 at home.   The "Write Review" button didn't work with either of those browers.   And I agree with Cheryl that it did work as recently as last week.

However, I also have Firefox at home, and it worked fine with that.   But Firefox isn't my preferred browser, so I don't really love having to use Firefox just to post reviews.  Hope this gets fixed.



Last Edited on: 11/1/07 11:45 AM ET - Total times edited: 1
Date Posted: 11/1/2007 11:37 AM ET
Member Since: 5/29/2007
Posts: 13,347
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I get the error message too.

Date Posted: 11/1/2007 12:08 PM ET
Member Since: 8/10/2005
Posts: 4,593
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Ditto here, Lynne...I have used Firefox before and just prefer IE. I'm going to send a feedback through just in case no one else has yet.

Cheryl



Last Edited on: 11/1/07 12:08 PM ET - Total times edited: 1
Bowden P. (Trey) - ,
Date Posted: 11/1/2007 12:35 PM ET
Member Since: 9/26/2006
Posts: 32
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You're not the only ones having a problem with this. Time to break out the contact PBS options.

Date Posted: 11/1/2007 9:03 PM ET
Member Since: 10/27/2007
Posts: 76
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I tried to write a review today, too, but had problems :(

Ellie (EllieW) - ,
Date Posted: 11/2/2007 2:01 AM ET
Member Since: 3/5/2007
Posts: 1,479
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I use Avant browser, which is IE based, and the write a review function isn't working. I used it last week and it was fine. So I tried it in Firefox as suggested and it worked alright. I much prefer Avant over Firefox so I hope this glitch gets fixed soon.

Date Posted: 11/2/2007 8:31 AM ET
Member Since: 9/30/2006
Posts: 6,854
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Diane G. tells me that R&R are aware of the problem and are trying to get it resolved.  Should be okay soon!

Date Posted: 11/2/2007 11:11 PM ET
Member Since: 1/11/2006
Posts: 399
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Just bumping this up since I've been running into the problem as well and it's making me nuts since I've got four books in a series to review. =p

Date Posted: 11/3/2007 9:39 AM ET
Member Since: 6/25/2006
Posts: 510
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OK, I just ran into this and I'm glad to see a thread about it and I'm not the only one.. Oh well, I'll wait to write a review. I'll put it into my "notes" for now.

Date Posted: 11/4/2007 11:52 AM ET
Member Since: 11/11/2005
Posts: 5,238
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Bumping for Robin.   It appears that R&R are still working on fixing this problem.