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Topic: Writing in a book? (please advise)

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Subject: Writing in a book? (please advise)
Date Posted: 11/4/2008 6:39 PM ET
Member Since: 9/11/2008
Posts: 89
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I just received an old textbook. I expected there might be some writing, but since the sender didn't mention anything, I though it wasn't going to be too bad. Well, there is writing (in pen and pencil) on nearly every page in the first half of the book. Is this an RWAP? I am nonconfrontational by nature and am scared to have problem (if that makes any sense).

 

Also, I received religious tracts in the book. They are obviously new. This really irks me. What should I do?



Last Edited on: 11/4/08 6:43 PM ET - Total times edited: 1
Date Posted: 11/4/2008 6:45 PM ET
Member Since: 9/11/2008
Posts: 203
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If its a textbook, the sender is required to PM you with a description of the book and get confirmation that you will accept it before they send it.

Date Posted: 11/4/2008 7:03 PM ET
Member Since: 1/15/2008
Posts: 1,748
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Yes! Mark it RWAP. If a textbook has underlining/highlighting/writing in it then they have to PM you to discuss the condition first.

Date Posted: 11/4/2008 7:33 PM ET
Member Since: 9/11/2008
Posts: 89
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Should i ask for my credit back?

Date Posted: 11/4/2008 7:41 PM ET
Member Since: 5/20/2008
Posts: 1,123
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PBS leaves it up to the receiver to decide whether or not to ask for their credit back. If the sender is new, or I feel that it was an honest mistake and they are polite about it and I can still read the book, I don't ask for my credit back. But if the book is a gross error of judgement, I will.

Date Posted: 11/4/2008 8:04 PM ET
Member Since: 8/21/2006
Posts: 4,790
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Last Edited on: 1/31/09 10:34 PM ET - Total times edited: 2
Date Posted: 11/4/2008 9:10 PM ET
Member Since: 7/31/2007
Posts: 2,693
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Unless the Religious tracts contain advertising I do not see that they would be against USPS regulations and unless they violate USPS regulations I do not see any rules relating to them on the PBS guidelines.

Date Posted: 11/4/2008 9:19 PM ET
Member Since: 1/11/2007
Posts: 1,534
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From the PBS Help Center:

Can I include anything with my book?

 

Media mail regulations are very strict: only media (books, CDs, DVDs, VHS tapes) and an invoice (page 2 of the PBS wrapper qualifies as an invoice) are allowed to be sent using Media Mail rate.  No advertising, commercial solicitation, political materials, religious tracts, non-Media items, letters, cards are allowed.

Including anything but the ALLOWED materials above in your package is a serious infraction of not only PBS rules, but also Federal law. Including inappropriate materials with your books will jeopardize your membership at PBS.



Last Edited on: 11/4/08 9:21 PM ET - Total times edited: 5
Date Posted: 11/5/2008 12:27 AM ET
Member Since: 6/30/2006
Posts: 2,303
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I also prefer non-confrontation, however, when I am as disappointed in a book as it sounds like you are, I at least ask for the credit back. I generally do not expect it, but have been pleasantly surprised when one is returned. Then I feel better and my belief in the system and in the kindness of humanity is restored!

(If it isn't, I generally try to let it go, but have sometimes found it "necessary" to send another PM saying "If you won't return my credit, I won't mark the problem resolved!")



Last Edited on: 11/5/08 12:28 AM ET - Total times edited: 1
Date Posted: 11/5/2008 2:43 PM ET
Member Since: 7/7/2007
Posts: 4,815
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<<I would let TPTB know about the religious tracts, as not only is that against PBS rules, it is also against USPS rules.>>

Ditto on this.  I've had to do this myself, and the PBS team has always been gracious and helpful.

 

Cheers,

Catt