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Topic: Wrong binding type listed for ISBN- how to get it fixed?

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Subject: Wrong binding type listed for ISBN- how to get it fixed?
Date Posted: 8/11/2014 1:12 PM ET
Member Since: 2/4/2014
Posts: 128
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Per Amazon listing the book is a hardcover, PBS has it as paperback.  Newly published in August, no paperback yet.  Who do I contact with the info?


  • ISBN-10: 1613778988
  • ISBN-13: 978-1613778982


Thanks :)

Date Posted: 8/11/2014 2:01 PM ET
Member Since: 2/9/2011
Posts: 126
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Go to the bottom of the page and click on "Contact Us" under "Company". Tell them all the information about the book.

I had a book like that once. I contacted PBS using "Contact Us" and asked them to change the book from paperback to hardcover. The book had several copies posted. PBS responded by saying that they would ask everyone who had the book posted, and if they all had hardcovers, then they would change the listing. Apparently, they got a "yes" from everyone, and did change the listing.

Date Posted: 8/11/2014 4:50 PM ET
Member Since: 1/30/2010
Posts: 8,446
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I agree with Valerie, but I would also add that the more documentation of the facts you can provide the stronger your case will be.  Provide them links to places that show this book has only been issued in hardcover, and I'm sure they'll change it.

Date Posted: 8/11/2014 5:04 PM ET
Member Since: 12/28/2006
Posts: 14,177
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You can submit the information to one of the PBS data editor volunteers.  They can research the ISBN to see if it was ever published with the other binding, if not they can correct the book information.

But, if the book was previously published under this ISBN with the other binding, the listing will stay with whichever binding was in PBS first.

Date Posted: 8/11/2014 5:06 PM ET
Member Since: 7/19/2008
Posts: 15,484
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Many details can be changed by submitting an edit.  But the binding is not one of them.

The option to submit other edits is on the Other Options pull down menu on the book detail page.  Those go to our wonderful data edit volunteers. It is always helpful to list your information source on edits.  

Last Edited on: 8/11/14 5:07 PM ET - Total times edited: 1
Date Posted: 8/12/2014 12:28 AM ET
Member Since: 8/20/2007
Posts: 1,020
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The Edit Book Data option is found by clicking the More Options button immediately to the right of the book cover image on the book details page.

However, changes in binding type are difficult to make and must go through the Admin Team via the "Contact Us" link under "Company" at the bottom right of any PBS page rather than through a data edit. You will need to present an unbiased case for changing binding type by providing links that support making the change and also links that support retaining the status quo listing. In addition, binding type cannot be changed if the book you are seeking to change is currently posted by one or more members.

Edited 8/12 to correct an error in my original post that stated requests to change binding type can be submitted with data edits. These need to go through the Admin Team as Patty points out in the following post.

Last Edited on: 8/13/14 12:37 AM ET - Total times edited: 1
Date Posted: 8/12/2014 1:27 AM ET
Member Since: 8/26/2006
Posts: 9,343
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Data edit approvers are not able to change the book type (binding.)  Only the Admin Team can do that.  To contact the Admin Team, go down to the bottom right corner of any page.  Under "company" click on "contact us", and then use the Feedback option there.  As mentioned above, include any info you can to support the change, as well as any info that would tend to point in the other direction.  Look for sites other than Amazon to support your claim.  (There's no problem with Amazon's info, but because much of our data comes from the same sources, it's better to have independent info.)