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Topic: Wrong book in a BOB

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Subject: Wrong book in a BOB
Date Posted: 9/14/2008 9:46 AM ET
Member Since: 8/12/2008
Posts: 21
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I received a BOB of 2 books this week.  One of the books is by the same author but not the book I requested.  I didn't realize it until after I marked it received, but when I PM'd the sender they said they couldn't find the book I requested.  Is this normal?  I never received a PM letting me know.

Date Posted: 9/14/2008 11:14 AM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 6/9/10 3:41 PM ET - Total times edited: 1
Date Posted: 9/14/2008 8:23 PM ET
Member Since: 1/29/2006
Posts: 54,837
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There should be no excuse for substitutions without prior permission

Well, there is one, actually, and I've done it..  I got two books mixed up and *accidently* sent the wrong book to two people.  (had multiple orders going at once)  Mistakes happen, but you have to step up and take care of your mistakes.   I would absolutely agree that there is no excuse for *not fixing* the problem.  

Rebecca, if the sender doesn't either send you the correct book, another agreed upon book or offer a credit then I would note that in the feedback for the box.   

Date Posted: 9/14/2008 9:31 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 6/9/10 3:40 PM ET - Total times edited: 1
Date Posted: 9/15/2008 8:18 AM ET
Member Since: 6/30/2006
Posts: 2,303
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sorry I seem to be having connection problems interfering with my posts!



Last Edited on: 9/15/08 8:19 AM ET - Total times edited: 2
Date Posted: 9/15/2008 9:25 AM ET
Member Since: 8/12/2008
Posts: 21
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Well, it was a lesson for me!  I'll check more carefully before I mark books received.  Thank you all for your feedback!

Date Posted: 9/15/2008 5:42 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 6/9/10 3:40 PM ET - Total times edited: 1
Date Posted: 6/9/2010 3:41 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Sorry! Just a goof. No real discussion in this ancient post!



Last Edited on: 6/9/10 3:43 PM ET - Total times edited: 1