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Topic: Got the wrong version of a WL book - what should I do?

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Subject: Got the wrong version of a WL book - what should I do?
Date Posted: 2/20/2010 10:13 AM ET
Member Since: 4/2/2008
Posts: 65
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I ordered the paperback version and got the hardcover - different ISBN - which I'm not too happy about since I really don't like hardcovers and I'd intended to keep the book.  Do I mark it received?  I still want the paperback, so do I have to go back to the end of the line?  I looked through the help docs and I'm still not really sure...

I'm also uncertain as to whether I ought to ask for a credit refund, send the book back, etc.  The hardcover version also has people wishing for it.

Date Posted: 2/20/2010 10:14 AM ET
Member Since: 9/27/2008
Posts: 370
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Mark it RWAP and you will be returned to the front of the line. 

Date Posted: 2/20/2010 10:22 AM ET
Member Since: 8/16/2007
Posts: 15,194
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You mark it received With A Problem - Wrong Book. It is up to you if you want to ask for you credit back, I usually do on wrong bindings because I will be requesting the correct version and it will cost me that credit. It is also one of those posting areas that I want the sender to understand they cannot be doing that. Some just post to the wrong binding because it has a Wish List.

If they want the book back, they should be giving you an extra credit or sending you the money to cover the cost.