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Topic: Wrong Weight in PBS

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Subject: Wrong Weight in PBS
Date Posted: 6/7/2011 1:12 PM ET
Member Since: 6/18/2007
Posts: 292
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I have started doing the PBS postage and have found numerous errors.Today I went to print postage for Promise Not To Tell.PBS posted it as 2.4 ounces.I weighed it on my scale and it is 7.4.Also the paper does not fit around it as its longer than a regular PB.So if I hadn't said no way for the 2.4 and changed it.the book would have either come back or the receiver would have had to pay overage.And this is not the first one since I started using PBS shipping.Do they not double check or is it all automated and shipper beware?

 

Darlene

Date Posted: 6/7/2011 1:19 PM ET
Member Since: 8/16/2007
Posts: 15,187
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The weights come from the database sources or are estimated based on page count entered, there is no conceivable way that PBS will be confirming the weights on every book in the system.

The other problem could be that the weight listed could be correct, and it could also be incorrect for your version. You say you have one of the longer MMP. It is possible that there is also a regular length MMP that shares the ISBN out there that does weigh 2.4 ounces (probably not that light but it is possible). Because ISBNs can be on many different sizes of the same binding, PBS can't know which one you will be posting so it is up to the sender to verify the weight.

Date Posted: 6/7/2011 1:36 PM ET
Member Since: 1/17/2009
Posts: 9,783
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And, just like the PBS weights might be too light, causing postage due ... then can also be too heavy, causing you to pay too much. There have been forum posts from people who failed to notice that their book weight was 20 pounds before they purchased the postage.

I believe that most people purchasing postage from PBS use a scale to verify the weights of the packages before they print the postage.

PBS doesn't actually have any of these books, so there isi no way for them to check any weights. The weights come from outside sites like Amazon, where they may or may not be accurate, or from people making data edits after they weigh their version of the book, which may or may not be accurate for your version of the book (if the book has multiple editions printed under one ISBN), or from a calculation based on the number of pages (again, may or may not be accurate depending on editions of the book, or types of paper used in printing.)



Last Edited on: 6/7/11 1:39 PM ET - Total times edited: 1
Date Posted: 6/7/2011 1:51 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Yes, members who frequently use PBS postage often invest in a postal scale.

Scott (scalta) - ,
Date Posted: 6/7/2011 7:39 PM ET
Member Since: 2/20/2010
Posts: 723
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Last Edited on: 7/15/11 2:53 AM ET - Total times edited: 1
Date Posted: 6/10/2011 10:27 AM ET
Member Since: 6/18/2007
Posts: 292
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Yes i do have a scale so weighed it correctly but even at that how did they come up with a 2.4 ounces.Even that seems crazy to me cause I have yet to see any paranormal book at that weight! The sex alone in some of them weigh it down!!LOL