If you are having trouble using the PaperBackSwap site with Internet Explorer version 11, you may need to adjust some browser settings  (particularly the security protocols - if they have been set to use the old, dangerous protocol, you need to turn that off and turn on the new protocol! it's very easy - see below).

Try the following settings changes from within Internet Explorer:

• Adjust compatibility
  • Open Internet Explorer
  • Go to the upper right of the browser window and click the little gear.
  • Choose Compatibility/View Settings
  • On the next page, in the "Add this Website" field, make sure it says "paperbackswap.com" and then click the Add button.
  • Then click Close at the bottom right of that window.
• Adjust Security Protocol use
  • Open Internet Explorer
  • Click the gear at the top right of the browser window
  • Choose Internet Options from the dropdown menu
  • Choose the Advanced tab on the far right
  • CHECK the boxes to use TLS 1.0 AND use TLS 1.1 AND use TLS 1.2
  • (UNCHECK the boxes "use SSL 2" and "use SSL 3")
  • Click Apply to save the changes
• Add PaperBackSwap to your Trusted Sites in your Security Zone
  • Open Internet Explorer
  • Click the gear at the top right of the browser window
  • Choose Internet Options from the dropdown menu
  • Click the Security tab and choose Trusted Sites
  • Click Sites
  • Add www.paperbackswap.com (and www.swapaCD.com and www.swapaDVD.com, if you use those sites) to the list.
  • Click Apply to save that change
• Adjust your Internet Security to Medium-High
  • Open Internet Explorer
  • Click the gear at the top right of the browser window
  • Choose Internet Options from the dropdown menu
  • Click the Security tab
  • Choose Internet (from among the different zones)
  • Use the slider under "Security Level for this zone" to adjust it to Medium-high.
  • Check the box next to "Enable Protected Mode"
  • Click Apply to save those settings (you will need to restart IE)

If you continue to have trouble using the site after following the instructions above, please let us know!