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Book Review of Great Customer Service on the Telephone (Worksmart Series)

Great Customer Service on the Telephone (Worksmart Series)

Great Customer Service on the Telephone (Worksmart Series)
Author: Kristin Anderson
Genre: Business & Money
Book Type: Paperback

Lisa J. (heavenboundlj) reviewed on 11/30/2007 + 232 more book reviews

This is a really neat book if you deal with phone customer service. There are great tips on improving. An easy read.

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