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Last Edited on: 11/8/23 3:17 PM ET - Total times edited: 2 |
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excellent idea to hold members accountable on both sides of the fence~ would save tons of PMing back and forth, I would think also. that would also give the PBS web crew all the info they needed as proof sent/received so less actions needed for them too! Last Edited on: 10/5/23 5:08 PM ET - Total times edited: 1 |
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When I send out a book, I PM the member the tracking number. Yet I still find myself having to PM some members a week or so after the book was delivered. to get htem to acknowledge. And there are some members I have to PM a week after my first "Your book was delivered a week ago on..." message. This is actually becoming more frequent for me, compared to previous years. |
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Last Edited on: 11/8/23 3:17 PM ET - Total times edited: 1 |
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I've had people send me the tracking number, but after I've read the message I seldom go back to it to check so having it right there where you can see it in the book area would be great. |
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Good idea, Michele :) I also try to always PM tracking. |
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Last Edited on: 11/8/23 3:17 PM ET - Total times edited: 1 |
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Makes me wonder how many complaints about requestors 'not marking books received ' PBS receives in a month. I have had 2 in as many months. I know Thomas complains about an increase in those incidents. |
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Last Edited on: 11/8/23 3:18 PM ET - Total times edited: 1 |
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Hi Michelle, I think you should clarify whether you are suggesting an option for convenience or a mandatory process change. Your idea starts as an option, ( "...you could enter the tracking number") buts ends as a mandate "... if people had to put in a tracking number". |
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