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120 Letters That Get Results (
120 Letters That Get Results - "Which?" Consumer Guides
Author: Consumers' Association
This is a guide to writing standard letters of complaint when suppliers of all manner of goods and services, private and public, from holidays to insurance to health, fail to come up to scratch. For each kind of problem, whether dealing with service industries, financial institutions, doctors, solicitors, department stores or mail-order companie...  more »
ISBN-13: 9780340585207
ISBN-10: 034058520X
Publication Date: 1/1/1994
Pages: 256
Edition: 2nd Revised edition
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Publisher: Which? Books
Book Type: Paperback
Members Wishing: 0
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