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Topic: Can't access My Account

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Subject: Can't access My Account
Date Posted: 8/14/2025 6:46 PM ET
Member Since: 2/14/2011
Posts: 521
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It says -

This page isn’t working right now

www.paperbackswap.com can't currently handle this request.

HTTP ERROR 500

 

Sherry avatar
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Date Posted: 8/14/2025 6:50 PM ET
Member Since: 9/19/2005
Posts: 3,271
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I don't think anyone can.  It's been happening for a few hours now....can access everything except the My Account page.

nandip avatar
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Date Posted: 8/14/2025 7:41 PM ET
Member Since: 9/27/2009
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yup~ it gives an error message~ another glitch, another day~ at least I can log in, so I'm happy with that~ 

mistyks avatar
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Date Posted: 8/14/2025 10:30 PM ET
Member Since: 10/13/2007
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Same! I can't access my account, either. But, I can get to everything else on the site. Happy PBS is still on line :)

hardtack avatar
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Date Posted: 8/14/2025 10:45 PM ET
Member Since: 9/22/2010
Posts: 7,658
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Not a big problem, unless, like me, you're trying to print out a mailing label.  Main accounts must be on a seperate server. 

donnadel avatar
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Subject: Can't Access My Account
Date Posted: 8/14/2025 10:52 PM ET
Member Since: 1/27/2007
Posts: 2
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I am having the same issue - I can not get into the My Account page to record arrivals or accept any requests.  It has been this way since the afternoon.  I was fine this morning.  I get the same error message as everyone else.

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Pat O. (PatinCO) - ,
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Date Posted: 8/14/2025 11:48 PM ET
Member Since: 8/19/2007
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Same for me. Did send a note to "Contact Us" earlier, but haven't heard back yet. 

tommygirl avatar
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Date Posted: 8/15/2025 6:33 AM ET
Member Since: 4/19/2006
Posts: 3,120
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No access to home page but I can get everywhere else I have tried. Hope it fixes soon.

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Date Posted: 8/15/2025 7:55 AM ET
Member Since: 10/21/2010
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Same for me. I am trying to print a label and cannot. Also cannot access anything to do with my account.

sheepla avatar
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Date Posted: 8/15/2025 8:45 AM ET
Member Since: 2/18/2006
Posts: 13
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Same.  Can't mark any books received.

 

rutabaker avatar
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Date Posted: 8/15/2025 8:45 AM ET
Member Since: 1/3/2010
Posts: 34,306
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Still a problem. But I was able to access my wishlist, reminder list, FABIL, and profile.



Last Edited on: 8/15/25 8:48 AM ET - Total times edited: 1
rebeccam avatar
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Date Posted: 8/15/2025 9:27 AM ET
Member Since: 9/25/2008
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It seems to be fine for me this morning but I couldn't access that one page last night. 

rutabaker avatar
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Date Posted: 8/15/2025 1:34 PM ET
Member Since: 1/3/2010
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I can acess My Account now. Maybe the problem's finally fixed.