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Hi, I just moved to a new house. It was built this year and we are the first occupants. I've put in an address change request and have been receiving mail okay. However, when I try to change my address with PBS. It is telling me that they can't verifiy it. I tried calling the post office and they told me that they just have to okay it. Well, I thought if they delivered the mail it would be okayed.
How do I get this fixed? I use the internet for a lot of my shopping and I foresee this being a big problem. Melissa |
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From the PBS Help Files: If you are getting the message that your new address could not be validated, this means that your address as you entered it is not on USPS' list of validated addresses.
Looks like you should try that site just to make sure you're entering the address as the USPS recognizes it. |
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Would that be as the sticker says?
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Yes, Melissa, if you mean the yellow sticker on your mail that's being forwarded from your old address. |
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Hi, that is how I've been inputting it. My local po says my adress is valid but the National database says it is undeliverable.
I'm just frustrated because I can't change my address here until it is considered valid by whatever database that PBS goes by. 17 credits I can't use. :0( |
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Another thing that has come up, the house is not in the 911 system. Gotta get that fixed first! |
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Hmmmm I would go back to the post office and tell them you did exactly what the website told you to do but it's not working. Bring in the yellow label you mentioned and maybe screenshot printout of it being rejected? |
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YAY!! It finally worked. The guy from Address Management said it takes 2-3 weeks and generally happens over the weekend. |
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