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The Approachable Frontline: 17 Daily Practices for Delivering Unforgettable Service
The Approachable Frontline 17 Daily Practices for Delivering Unforgettable Service
Author: Scott Ginsberg
Scott Ginsberg, known as The Authority on Approachability, shares principles and practices for frontline success! Inside you will learn how to make the mundane memorable, phrases that payses, unforgettable first impressions and what customers (don't) want to hear you say!
ISBN-13: 9780972649742
ISBN-10: 0972649743
Publication Date: 4/15/2008
Pages: 70
Edition: 1st
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Publisher: HELLO, my name is Scott!
Book Type: Paperback
Members Wishing: 0
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