The Art of Managed Services Author:Charles Weaver This groundbreaking book is a must read for anybody who works in or is interested in becoming a managed service provider. Beginning with its inception during the early to mid 1990s, covering the seminal years of the dotcom era, all the way up to the present day, this book will help the reader make sense of one of the most talked and written ... more »about subjects in the Information Technology industry.« less