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The Art of Managing Everyday Conflict: Understanding Emotions and Power Struggles
The Art of Managing Everyday Conflict Understanding Emotions and Power Struggles Author:Erik A. Fisher, Steven W. Sharp Power struggles are a common occurrence in everyday life, affecting individuals in every stage of life. Those involved in conflicts often have no idea how to resolve them. This book discusses the "hows" and "whys" of conflict and provides easy-to-use solutions for most situations, and its focus is on the role of emotion. Acco... more »rding to the authors, conflict results from the way in which one views one's personal power, views largely influenced by personal emotions. The authors, therefore, begin by a close consideration of personal emotions. They offer ways to pinpoint emotions and understand how they bring about the classic roles of the conflict scenario: Victim, Persecutor, Instigator, and Rescuer. The authors examine how emotions can serve productive purposes and how they can be used to minimize and eliminate serious conflict. The text includes vignettes, anecdotes, personal inventories, illustrations, and concrete exercises.
Contents:
* Hierarchical power systems and how they cause conflict
* Equity power systems and how they remove conflict
* The problem with all-or-nothing situations
* The players
* The role of emotion
* Communicating emotion
* Emotions viewed as strong or powerful
* Emotions viewed as weak or less powerful
* Conflict and power struggles within the self
* Power and the family
* Power and intimate relationships
* Power in the workplace
* Understanding power struggles and conflict
* So, what do I do now? Conflict resolution strategies