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Search - BIFF: Quick Responses to High Conflict People, Their Hostile Emails, Personal Attacks and Social Media Meltdowns

BIFF: Quick Responses to High Conflict People, Their Hostile Emails, Personal Attacks and Social Media Meltdowns
BIFF Quick Responses to High Conflict People Their Hostile Emails Personal Attacks and Social Media Meltdowns
Author: Bill Eddy
This book helps you respond to High-Conflict People-or anyone-who engages you with hostile emails, vicious rumors or just plain difficult behavior. Learn how to keep it Brief, Informative, Friendly & Firm. — It's Not About You! — Such personal attacks are not about you. Personal attacks are about the inability of the other person to manage their o...  more »
ISBN-13: 9781936268351
ISBN-10: 1936268353
Publication Date: 5/1/2011
Pages: 158
Rating:
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5 stars, based on 1 rating
Publisher: HCI Press
Book Type: Paperback
Members Wishing: 4
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