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I received a book with a cracked spine--the book can lie open flat because there is a place where it isn't connected to the back. Before I mark it received, I wanted to know. Is this acceptable condition? I would feel guilty for reposting it. |
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Mary Ann, The Help Center says this: Binding:
Just opening to the one spot isn't, in and of itself, a problem. However, if you can see that the part of the book isn't connected to the bookcover, that is a problem. |
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Thanks! It is as if the book is in two sections. One bunch, then a gap, then another bunch. You can see the white of the back of the spine from the inside. |
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That's cleaved and not postable.
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Thanks. I sent a message to the sender but have heard nothing back so far. If they don't reply and retunr my credit, am I just up a creek?
Thanks so much!
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Mary Ann; did you mark it "received with a problem"?
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I think I'd mark it received with a problem, I think, but I'd check the help center first, just in case. |
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That's definitely not acceptable. I'd mark it received with a problem and PM the sender and ask for your credit back. |
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I did that. The sender said that the rules say that she can't return a credit until she has received at least three books? I can't find that anywhere.
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Nope - she is totally mistaken. She can return a credit if she has one. Since you marked the book received, she received a credit for it. |
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Straight from the Help Center, she is right, she can't give it back until she has received 3: The first thing under How do I refund a credit to another member? : In order to give credits to other members, you must first have received at least 3 books from PBS. Once you have received three or more books, the option will be available for you. |
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