Unlock Forum posting with Annual Membership. |
|
|||
I ordered a book some time ago, and the shipper sent it promptly. Last week, I received the envelope -- only it's empty! The Post Office stamped "received without content" on the envelope somewhere along the way. My questions for you wise and experience people are: (1) Any chance of recovering the book from the USPS? It probably doesn't have any information on either her address or mine, given that it was separated from the envelope. If I wanted to try to recover it, how would I do so? (2) If I can't get the book back, any chance of recovering my point? In trying to report the problem to PBS, I accidentally clicked that the book had been received, so the sender got a point, and the book won't be reported as "lost", thanks to my screw-up. I don't mind the sender *getting* a point, because she actually did send a book, but I'd rather not spend one of my few points for an empty envelope! Help? Thanks, lisa |
|||
![]() |
|
|||
There is a lost mail form you can fill out with the USPS...but I honestly wouldn't hold my breath on getting it recovered. I am not saying that based on any personal experience with the matter, but I can only imagine how much mail goes lost...a book is so small, it would be hard to recover, I think. You can try to get your credit back by asking the sender to give it to you. However, I would only do this if you think the sender was negligent in their wrapping. Does it look like they didn't use enough tape? If yes, you could send a PM just explaining what happened and asking for your credit. From there, it's up to the sender to agree to give it to you or not. Good luck! |
|||
![]() |
|
|||
Here is some info from the help center on receiving an empty wrapper. If this is a book you requested, you should not mark the book received, since you did not get the book. You should contact the sender to let him or her know what happened.
|
|||
![]() |
|
|||
Yeah, I read the paperbackswap help site after I'd already marked it 'received'. Whoops. :-D The shipper clearly isn't at fault; I don't want her to lose her point. Too bad I can't charge the USPS a point or two!! |
|||
![]() |
|
|||
Was it send media mail? They do random inspections of those sometimes. Maybe it was inspected and not resealed properly. |
|||
![]() |