Unlock Forum posting with Annual Membership. |
|
|||
In checking on a book I had mailed three weeks ago that hasn't yet been marked received, I saw that the person I had sent it to is no longer an account holder. Will I still receive my credit for the book?
|
|||
|
|||
You should, when it officially goes lost. |
|||
|
|||
You'll need to send feedback to R&R pointing this out; they'll refund you your credit, probably. But there is no automatic way to deal with it; it's case-by-case. |
|||
|
|||
Actually if you've sent a book to someone without an account anymore, when it goes lost, the system automatically marks it received so you do get your credit. Cheryl |
|||
|
|||
Last Edited on: 6/5/11 11:09 AM ET - Total times edited: 1 |
|||
|
|||
From the Help Center about closing an account: How do I cancel or suspend my membership? A simple message to us with the request to close the account is all that is needed.
The reason a member cannot close his or her account automatically is because we have to check for outstanding requests. It would be unfair to other members to leave items incomplete. Once a member requests cancellation, we close the account and handle outstanding items.
|
|||
|
|||
I finally found the spot in the HC that states that if the receiver does not log in, the book will be marked received by the system. I will be away from my account for a prolonged time; how should I handle this?
I need to book mark this, since it is so darned hard to find, and I'm so addle brained I never remember!!! Hope this eases your mind, Julie :) |
|||
|
|||
Last Edited on: 6/5/11 11:10 AM ET - Total times edited: 1 |
|||
|
|||
I had the same thing happen to me (a book sent to someone who closed their account). I sent a quick email through the feedback form and had my credit within a day or two. Don't worry! |
|||