Skip to main content
PBS logo
 
 

Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Books marked missing in mail but the tracking says delivered

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Generic Profile avatar
Standard Member medalPrintable Postage medal
Subject: Books marked missing in mail but the tracking says delivered
Date Posted: 12/26/2022 5:07 PM ET
Member Since: 11/12/2005
Posts: 1,382
Back To Top

I have been going through my missing in mail transactions trying to track down books and one of the books says that it was delivered but the person who was supposed to receive it says that they didn't receive it so it is still showing that it is missing.  Is there anything that I can do because I can't file a Missing Mail form.

Theresa

IlliniAlum83 avatar
Standard Member medalPBS Cruise Attendee medal
Date Posted: 12/26/2022 6:21 PM ET
Member Since: 4/28/2009
Posts: 23,473
Back To Top

The recipient could have a neighbor who accidently received the book by mistake.  That person could be on vaca or in the cold spell that keeps them in for now ( not going to deliver it to correct person til it's warmer?). 'Delivered' by PO means it got delivered to someone, not necessarily the correct address.  There are multiple threads here on PBS that talk about their 'delivered' book ending up at a neighbor's for a few days. 

rutabaker avatar
Standard Member medal
Date Posted: 12/27/2022 1:03 PM ET
Member Since: 1/3/2010
Posts: 33,316
Back To Top

If it's a recent missing book and you still have the receipt for it then perhaps the PO from which you sent it can put a tracer on it. I've done this and have had good luck in tracing the package/book and getting it to the correct person at the correct address. But this works only with recently sent books, not sure what time lapse the PO puts on tracing packages.