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Building a Customer Service Culture: The Seven ServiceElements of Customer Success (PB)
Building a Customer Service Culture The Seven ServiceElements of Customer Success - PB
Author: Mario Martinez, Bob Hobbi
The tenets of excellent customer service are central to any organization that creates or delivers products or services In fact, excellent customer service is a bigger differentiator today than it was twenty years ago. Customers are hungry for good service; they are hungry to establish long-term relationships with those who provide not only a...  more »
ISBN-13: 9781593119355
ISBN-10: 1593119356
Publication Date: 7/22/2008
Pages: 164
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Publisher: Information Age Publishing
Book Type: Paperback
Members Wishing: 0
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