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Bureaucratic Encounters: A Pilot Study in the Evaluation of Government Services
Bureaucratic Encounters A Pilot Study in the Evaluation of Government Services
Author: Daniel Katz, Barbara A. Gutek, Robert L. Kahn, Eugenia Barton
ISBN-13: 9780879441722
ISBN-10: 0879441720
Pages: 264
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Publisher: Survey Research Center, Institute for Social Research, University of Michigan
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
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