Business Communication Essentials Author:Courtland L. Bovée, John V. Thill, Barbara E. Schatzman This new book is a workbook and a Handbook of Grammar, Mechanics, and Usage, all-in-one package. It offers learnersespecially those who lack proficiency in business Englishthe tools they need to succeed in today's workplace with a heavy emphasis on exercises to improve grammar, punctuation, style, usage, and writing skills. Coverage... more » includes the three-step writing processplanning, writing, and completing business messagesand focuses on process and product throughout. For business professionalsat any levelseeking to improve their written communication skills.« less