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Business Etiqeutte: The Results Drive Manager
Business Etiqeutte The Results Drive Manager Author:Harvard Business School Press "The Results-Driven Manager Series" brings together timely articles from HBSP newsletters to help senior to middle managers sharpen their skills, increase their effectiveness and gain a competitive edge. Presented in a concise, accessible format to save managers valuable time, these books offer authoritative insights and techniques for improving... more » job performance and achieving immediate results. This guide will help managers understand the unspoken rules of etiquette in the workplace and avoid embarrassing communication snafus. Managers will learn how to: use humor appropriately in the workplace; understand when it's appropriate to speak up in public - and when it's not; recover from email communications that backfire; and, more.« less