Business Planning in the Health Service Author:Peter Jones, Jonathan Bates Business planning is one of the cornerstones of private sector activity which has been widely adopted by the new health service, but it must be properly tailored to the needs of the NHS if managers are to achieve the desired results. Using practical examples and cases based on real-life scenarios, the book provides health service professio... more »nals with a readable no-nonsense guide to business planning and how to see it as a useful management tool rather than a bureaucratic exercise.« less