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Call Center Operations: Profiting from Teleservices
Call Center Operations Profiting from Teleservices
Author: Charles E. Day
Optimize call center technologies and boost your bottom line. Open up new sales opportunities and improve customer service with today's newest teleservice technologies! Call Center Operations: Profiting from Teleservices , by Charles E. Day, puts at your fingertips everything you need to understand computer telephony integration....  more »
ISBN-13: 9780070164307
ISBN-10: 0070164304
Publication Date: 4/28/2000
Pages: 528
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Publisher: McGraw-Hill Professional
Book Type: Paperback
Members Wishing: 0
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