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Clinical Accountability in Long-Term Care: Six Strategies to Build a Culture of Commitment
Clinical Accountability in Long-Term Care Six Strategies to Build a Culture of Commitment Author:HCPro, Inc., Eileen L. Dohmann, RN, BSN, MBA, NEA-BC You're only six steps away from building a culture of accountability! An accountable staff is an empowered staff. — Clinical Accountability in Long-Term Care: Six Strategies to Build a Culture of Commitment will teach directors of nursing, charge nurses, and staff educators proven strategies to empower staff members to take more ownership and res... more »ponsibility in their jobs. Quantifying an intangible concept such as accountability can be difficult, but the author reveals the successful six-step plan that she uses with her own staff to achieve measurable results. This manual provides helpful tools to set expectations for behavior and standards of practice. A key training resource for both new and experienced managers, it is perfect for directors, administrators, managers, and staff educators. Clinical Accountability in Long-Term Care will help you: Set expectations to hold staff accountable in a variety of situations Practice accountability individually and within multidisciplinary work relationships Use active listening and assertive speaking Recognize and change noncommitments to commitments Differentiate between the terms "responsibility" and "accountability" Assess the level of accountability of managers and supervisors Take a look at the Table of Contents Chapter 1: What Is Accountability? Difference Between Accountability And Responsibility Accountability and Organizational Roles Designing Organizational Roles and Culture Interpersonal Interactions in an Accountability Culture Chapter 2: Accountability Tools Everything You Need to Hold Yourself and Others Accountable Six Accountability Language Tools The Power of Accountability Language Develop a New Habit and Track Your Progress Chapter 3: Personal Accountability Identifying Your Personal Level of Accountability Tell Your Accountability Story Your Communication Style Personal Accountability Situations Chapter 4: Holding Staff Members Accountable Defining Accountability and Expectations for Your Staff Engaging in Effective Conversations Facilitating Effective Meetings Professional Staff Development Promoting Intolerance Chapter 5: Holding Peers Accountable Accountability Conversations with Peers The Power of Public Accountability Chapter 6: Seeking Accountability from Your Manager Managing Up Dealing with Different Types of Managers How It Feels to Be Held Accountable Chapter 7: Physicians and Accountability Language Tools Listen to Understand Chapter 8: Promoting Accountability with the A-Team Reaching Upward Language Tools Chapter 9: How to Design Spectacular Meetings Everything You Need to Know to Lead an Effective Meeting Appendix Teaching Tools Communication CPR Tool Communication Information Tips for Being a Clear Speaker and an Active Listener Agenda Template for Facilitating Productive Meetings Accountability Quiz Answer key to Accountability Quiz« less