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Commit to Quality
Commit to Quality
Author: Patrick L. Townsend
An exhaustive look at the quality team process, this book deals exclusively with implementing a quality program in a service business. Discusses implementation, development, value analysis, and the differences between quality team and quality circle concepts. Examines in detail the successful quality program used at the Paul Revere Insurance Com...  more »
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ISBN-13: 9780471520184
ISBN-10: 0471520187
Publication Date: 3/23/1990
Pages: 208
Rating:
  • Currently 3/5 Stars.
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3 stars, based on 1 rating
Publisher: Wiley
Book Type: Paperback
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