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The Complete Benchmarking Implementation Guide: Total Benchmarking Management
The Complete Benchmarking Implementation Guide Total Benchmarking Management
Author: H. James Harrington
The do-it-yourself benchmarking tool kit. H. James Harrington, International Quality Advisor for Ernst & Young, knows what it takes to execute a successful benchmarking program--and shows you how in The Complete Benchmarking Implementation Guide. This authoritative how-to packs all the forms, procedures, advice, and action plans you need to benc...  more »
ISBN-13: 9780070267725
ISBN-10: 0070267723
Publication Date: 2/1/1996
Pages: 438
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Publisher: McGraw-Hill
Book Type: Ring-bound
Members Wishing: 0
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