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Connecting with Clients: Practical Communication for 10 Common Situations, Second Edition
Connecting with Clients Practical Communication for 10 Common Situations Second Edition
Author: Dana Durrance, Laurel Lagoni
Communication is the cornerstone of any healthy relationship, including those you build with your veterinary clients. But do you and your staff really know how to communicate well in difficult situations? The second edition of Connecting with Clients: Practical Communication for 10 Common Situations gives every member of the veterinary team insi...  more »
ISBN-13: 9781583261163
ISBN-10: 1583261168
Publication Date: 3/1/2010
Pages: 112
Edition: Second
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Publisher: AAHA Press
Book Type: Paperback
Members Wishing: 0
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