Connecting to Customers Author:Harry M. Brelsford, Michael S. Toot, Karishma Kiri Enterprises are increasingly becoming virtual corporations. They need to empower their employees, integrate with business partners, and interact electronically with their customers. This book describes the Microsoft solution for Internet business, which enables enterprises to connect with customers, increase operational efficiencies, and compete... more » more effectively in the global Internet economy. The book covers what "Internet business" means, its business rationale, the Microsoft solution, and technical information a decision-maker needs to know to consider implementing the Microsoft solution.« less