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Coping with Difficult People: In Business and In Life
Coping with Difficult People In Business and In Life Author:Robert M. Bramson Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: — Stand up to anyon... more »e -- without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Manage bulldozers.
Get stallers off the dime.
Move a complainer into a problem-solving mode.
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!« less
Good little book that can be read and re-read! Is used and a little soiled. But just full of good advaice. Pages are yellowed, writings inside on flyleaf.