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Crisp: Retailing Smarts: Leader's Guide: Proving Personalized Customer Service (Crisp Retailing Smarts)
Crisp Retailing Smarts Leader's Guide Proving Personalized Customer Service - Crisp Retailing Smarts
Author: Course Technology
In Workbook 2: Meet Your Customers' Needs, the retail sales associate will learn how to make shopping an enjoyable experience for the customer, how to inform the customer of additional services, how to follow through on commitments, how to balance phone and in-store service, and how to complete special orders. By understanding what customers wan...  more »
ISBN-13: 9781423950790
ISBN-10: 1423950798
Pages: 71
Edition: 1
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Publisher: Not Avail
Book Type: Paperback
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