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A Critical Guide to Management Training Media
A Critical Guide to Management Training Media Author:Harvard Business School Press In this updated edition for 1997, trainers and managers have an authoritative, one-stop reference for practical evaluations of more than 200 of the best videos and multimedia programs on the market. The evaluations are written by working trainers, consultants, and line managers and cover such key topics as communication skills, customer service,... more » diversity, sexual harassment, management skills, and team building. Each review summarizes and evaluates the content of the program, describes the appropriate audience, and succinctly rates the product along dimensions like ability to sustain interest, production quality, and value for the moeny. Authoritative, objective, and user friendly, this is the reference for business training decision makers.« less