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Customer Driven Company
Customer Driven Company
Author: Richard Whiteley
An instant business classic and bestseller--the bible of customer service is now available in paperback! This acclaimed book distills The Forum Corporation's 20 years of experience helping such companies as Xerox, Westinghouse, American Express, and Fidelity Investments, and provides the most thoroughly researched and practical information ever ...  more »
ISBN-13: 9780712676854
ISBN-10: 0712676856
Publication Date: 3/16/1995
Pages: 320
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Publisher: Century
Book Type: Paperback
Members Wishing: 0
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