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Customer Service Is a Contact Sport
Customer Service Is a Contact Sport
Author: Joseph Rosales
Customer Service is a Contact Sport gives you a unique perspective on one-to-one customer service. Powerful and insightful, Customer Service is a Contact Sport outlines step by step processes and systems that lead to attaining customer service excellence. Perfect for anyone with daily customer contact, Customer Service is a Contact Sport give...  more »
ISBN-13: 9781885640956
ISBN-10: 1885640951
Publication Date: 4/1/2003
Pages: 128
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Publisher: Insight Publishing Company
Book Type: Paperback
Members Wishing: 0
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