2007 - 101 Lessons for Great Call Center Management (Paperback) ISBN-13: 9780979554407 ISBN-10: 0979554403 Genre: Business & Money ? 2004 - Second String Trivia Facts and Lists About the VIce Presidency and Its VIce Presidents (Paperback) ISBN-13: 9780966043648 ISBN-10: 0966043642 Genres: History, Reference, Nonfiction ? 2004 - How to Become a Great Call Center Manager (Paperback) ISBN-13: 9780966043662 ISBN-10: 0966043669 Genre: Business & Money ? 2003 - Inspiring Call Center Performance (Audio CD) ISBN-13: 9780966043655 ISBN-10: 0966043650 Genres: Business & Money, Books on CD ? 2002 - Ring Up Phone Sales (Audio Cassette) ISBN-13: 9780966043631 ISBN-10: 0966043634 Genre: Business & Money ? 2001 - Building Call Center Culture (Paperback) ISBN-13: 9780966043624 ISBN-10: 0966043626 Genre: Business & Money 2 1997 - Friendly Persuasion (Paperback) ISBN-13: 9780966043617 ISBN-10: 0966043618 Genre: Business & Money ? |