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Electronic Marketing: Theory & Practice For The 21st Century
Electronic Marketing Theory Practice For The 21st Century Author:John O'Connor Written by leading players in both industry and academia, Electronic Marketing: Theory and Practice for the 21st Century provides a broad, but sound overview of this rapidly changing field. Targeted at students and practitioners who already understand basic marketing concepts, the book includes the latest discussion of Relationship Marketing and... more » CRM as well a chapter on Improving Sales Force Effectiveness.« less