Fast-Action Solution Technique Author:H. James Harrington Little BIG BOOK Series for Performance Improvement — If you ve ever wondered how to improve your organization s processes and its bottom line this is the book for you. Fast-Action Solution Technique will explain exactly how to drill down into processes to improve them practically overnight. Legendary international quality consultant... more » H. James Harrington provides invaluable insight into the FAST methodology and demonstrates how to use it to maximize process efficiency, improve employee morale, and maintain the dramatic improvements the process creates.
Topics discussed include:
Process redesign and benchmarking
FAST and Six Sigma
Identifying potential FAST projects
Selling FAST to your employees and managers
Preparing for a FAST workshop
The roles of FAST facilitators, workshop leaders, and team members