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It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People
It's All Your Fault at Work Managing Narcissists and Other HighConflict People Author:Bill Eddy Increasingly, high-conflict people?especially narcissists and bullies?are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP).Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with o... more »ver a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.Bill Eddy, LCSW, Esq., is a lawyer, therapist, mediator, author, and president of High Conflict Institute. He developed the "high conflict personality" theory and is an international expert on high-conflict personalities and personality disorders.« less