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Uggghhh, I got my first problem book in the mail today. The pages of the book are falling apart from the binding!!!! I PM'd the sender and then also stated my concern to the PBS site. I asked for my credit back but now I am not sure what happens next. Does anyone know the next step? |
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Basically, you wait for the sender to respond to you. Hopefully, they will return your credit without a fuss. |
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ok, she offered to give back the credit, but wants her book back....is that normal? |
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If she wants her book back, she has to either: -send you enough $ to cover return shipping, or -gift you an additional credit to cover return shipping You are under no obligation to return her book unless she is willing to pay to have it returned. |
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From the help section:
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Thanks for your help Amanda....I pm'd the sender with that info!!! |
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