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Foundations of IT Service Management op basis van ITIL (Dutch version) (Dutch Edition)
Foundations of IT Service Management op basis van ITIL - Dutch version - Dutch Edition
Author: Jan van Bon
This introduction to IT Service Management, published by ITSMF-NL, is based on the latest edition of the ITIL books on Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT Service Management and a selection of the core books in the IT Infrastructure Library (ITIL), and a self-...  more »
ISBN-13: 9789077212714
ISBN-10: 907721271X
Publication Date: 3/1/2006
Pages: 279
Edition: Dutch Ed
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Publisher: Van Haren Publishing
Book Type: Paperback
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