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The Frontiers of Excellence: The Journey toward Success in the Twenty-First Century
The Frontiers of Excellence The Journey toward Success in the Twenty-First Century Author:Robert Waterman This book explores the secrets of success of a handful of the world's most admired companies. The strategic and organizational reasons why these firms do well are examined. The theme is catch great companies doing something right; learn from the best; and find role models to emulate. It is a powerful way to learn - and learning is one of the sec... more »rets of organizational success. Firms at the new frontiers of excellence organize around their people: they empower their staff, give them something to believe in, challenge them, provide them with recognition, and are committed to continuous innovation, to change, and to total customer relationships. Published in the USA under the title of "What America Does Right".« less