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Search - Good Service Is Good Business: 7 Simple Strategies For Success

Good Service Is Good Business: 7 Simple Strategies For Success
Good Service Is Good Business 7 Simple Strategies For Success
Author: Catherine DeVrye
Written in an easy-to-read style and full of Australian case studies, this new edition has been updated to include customer service online and information on call centres. With the help of DeVyre's simple strategies, companies can become service leaders and give their profits and reputation a boost.
ISBN-13: 9781740092500
ISBN-10: 1740092503
Publication Date: 9/1/2000
Pages: 182
Edition: 2nd
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Publisher: Prentice-Hall (Australia)
Book Type: Paperback
Members Wishing: 0
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